Returns/Exchanges

BonsangShades.com will exchange undamaged merchandise within 10 days from the time you receive the product. Refunds are granted for defective (not damaged) merchandise only. There are no exchanges/returns on "Discount Corner" merchandise. Exhanges/returns apply to merchandise only, shipping does not apply. To obtain a Return Authorization, please email us at bonsangshades@aol.com.

Items must be repacked in original packaging with all accessories and a copy of your invoice.
Return & Re-Shipping Costs are your responsibility, not that of bonsangshades.

BonsangShades.com does not accept returns/exchanges on any merchandise that has been damaged by the customer. "Discount Corner" merchandise cannot be returned for a refund/exhange.

If the product you received is not what you ordered we will provide a return shipping label.

Returns sent COD or collect will not be accepted.